Question 1

What types of decking do you offer?

Accepted Answer

We specialize in premium Merbau, low-maintenance composite decking (EvaLast Pioneer), and classic Australian hardwoods like Jarrah and Spotted Gum. Each material has unique benefits, and we'll help you choose the perfect option for your lifestyle and budget.

Question 2

What areas do you service?

Accepted Answer

We service all of Perth metro and surrounding suburbs including Perth CBD, Cottesloe, Dalkeith, South Perth, Fremantle, Cockburn, Mandurah, Rockingham, Baldivis, and everywhere in between.

Question 3

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed builders with comprehensive insurance coverage. We hold all necessary certifications and comply with Australian building standards.

Question 4

How much does decking cost?

Accepted Answer

Costs vary based on material choice, deck size, and design complexity. Merbau typically ranges from $350-$450 per sqm installed, while composite decking runs $400-$550 per sqm. Timber options like Jarrah and Spotted Gum range from $300-$420 per sqm.

Question 5

Do you offer payment plans?

Accepted Answer

Yes! We offer flexible payment options including deposit, progress payments, and payment plans through various financing partners. We'll work with you to find a solution that fits your budget.

Question 6

Is there a cost for quotes and consultations?

Accepted Answer

No, all quotes and initial consultations are completely free with no obligation. We'll visit your site, discuss your vision, and provide a detailed quote at no cost.

Question 7

What's included in the quoted price?

Accepted Answer

Our quotes include all materials, labor, site preparation, waste removal, and cleanup. We provide fully itemized quotes so you know exactly what you're paying for with no hidden costs.

Question 8

How long does a deck installation take?

Accepted Answer

Most residential decks are installed in 3–5 days once we're on site. Larger or more complex projects may take up to 2 weeks. The exact timeline depends on the size, design complexity, and weather conditions.

Question 9

Do I need council approval for my deck?

Accepted Answer

Most decks require council approval in Perth, especially if they're above 500mm from ground level or attached to your home. We handle all documentation and submissions as part of our service, making the approval process stress-free for you.

Question 10

What's the difference between Merbau and composite decking?

Accepted Answer

Merbau is a natural hardwood that's incredibly durable and ages beautifully with a rich color. It requires annual maintenance (oiling/staining). Composite is a manufactured product that never needs staining or oiling, making it zero-maintenance. Both are excellent choices with different benefits.

Question 11

How long will my deck last?

Accepted Answer

With proper maintenance, Merbau decks last 25-40 years, composite decking 25-30 years, and Jarrah/Spotted Gum 20-30 years. Our quality installation practices maximize the lifespan of all materials.

Question 12

Which decking material is best for Perth's climate?

Accepted Answer

All our materials are suitable for Perth's climate. Merbau and Spotted Gum handle heat excellently. Composite doesn't fade or crack in sun but can get hotter underfoot. We'll recommend the best option based on your specific site conditions and usage.

Question 13

Does Merbau need maintenance?

Accepted Answer

Yes, Merbau requires annual oiling or staining to maintain its color and protection. Without maintenance, it will weather to a silver-grey color. Our DeckCare service makes maintenance easy with professional treatments.

Question 14

Is composite decking really maintenance-free?

Accepted Answer

Yes! Composite never needs oiling, staining, or painting. Just occasional cleaning with soap and water. It won't crack, splinter, or rot, making it truly low-maintenance.

Question 15

Do you offer custom designs?

Accepted Answer

Absolutely! We provide complete design services including 3D visualization so you can see your deck before we build it. We'll work with you to create a design that matches your vision and budget.

Question 16

How often should I maintain my timber deck?

Accepted Answer

Timber decks should be cleaned and re-oiled annually for optimal protection and appearance. We offer comprehensive DeckCare services including cleaning, repairs, sanding, and protective treatments.

Question 17

What's included in your warranty?

Accepted Answer

We provide a 7-year structural warranty on all our decking installations in line with consumer law. This covers workmanship and structural integrity. Material warranties vary by product — composite decking manufacturers typically provide 25+ year warranties on their products.

Question 18

Do you offer a workmanship guarantee?

Accepted Answer

Yes, all our work comes with a 7-year structural warranty in line with consumer law. We also apply our 20 Year Deck Standard — a 5-point build checklist — on every project to ensure the highest standards before handover.

Frequently Asked Questions

What types of decking do you offer?

What areas do you service?

Are you licensed and insured?

How much does decking cost?

Do you offer payment plans?

Is there a cost for quotes and consultations?

What's included in the quoted price?

How long does a deck installation take?

What's the process from quote to completion?

Do I need council approval for my deck?

How long does council approval take?

What's the difference between Merbau and composite decking?

How long will my deck last?

Which decking material is best for Perth's climate?

Do you use sustainable materials?

Does Merbau need maintenance?

Will Merbau stain my pavers or concrete?

Is composite decking really maintenance-free?

Does composite decking get hot in summer?

Can composite decking fade over time?

Do you offer custom designs?

Can you work with my architect or designer?

Can you add features like built-in seating or planters?

How often should I maintain my timber deck?

Can you restore an old weathered deck?

What's included in your DeckCare service?

What's included in your warranty?

What if something goes wrong after installation?

Do you offer a workmanship guarantee?

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