From enquiry to handover

OUR
PROCESS.

How we turn a backyard into the best room in your house.

We've refined this over hundreds of projects. Every step exists for a reason — to protect your budget, your timeline, and the quality of what gets built. Nothing is skipped. Nothing is vague.

01

Book a call

Choose how you'd like to connect — video or phone, whichever suits you. We'll run through your brief, talk through what's possible, and work out together whether we're the right fit. No obligation, no pressure.

02

Key step

First Pass Proposal — on-site strategy session

We come to you. We measure the space, photograph the site, and assess existing conditions — then build your First Pass Proposal from the ground up. This is the step that turns a conversation into a real project.

What's included

Project scope overview — key elements and overall project intent

Concept plans & layouts — preliminary designs to visualise the space

Preliminary budget range — estimated investment based on proposed scope

Site & feasibility assessment — existing conditions, council considerations, constraints

Indicative project timeline — expected stages and likely timeframes

Investment

$750–$1,500 depending on project size — fully credited against your build contract if you proceed.

03

Lock it in

You review the concept plan and proposal, make any adjustments, and sign the build contract. We lock in your build slot and order materials. From this point forward, price is fixed.

04

Pre-start & approvals

Where council approval is required, we manage the paperwork. Your Project Manager walks you through the build sequence, access requirements, and daily communication plan before the first tool hits the ground. Progress invoicing is milestone-based — you pay as each stage is completed and signed off, not upfront.

05

Build

Same crew, start to finish. Your PM sends a photo update at the end of each build day. We work to our 5-point structural checklist on every project — subframe, bearer, joist, fastener, finish. No shortcuts, no substitutions.

06

Handover & aftercare

Walk-through with your PM before we leave site. First oil included on all timber decks. We're back at 12 months to check fasteners, movement, and finish. Your warranty starts from handover day.

Fixed price

What we quote is what you pay. No variations unless you change scope.

Daily updates

Your PM sends a photo update at the end of every build day.

One contact

One number. One person. The director oversees every project from quote through to warranty.

Questions

Common questions about the process

Ready to start?

TELL US ABOUT
YOUR PROJECT.

We'll be in touch within 24 hours.

Request a Callback

No obligation · No hard sell